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CATEGORIES
Apparel (1)
Books & Videos (2)
Canine Training Equipment (14)
Law Enforcement (0)
Memorabilia & Collectors Items (1)
Office Supplies (1)
Personal Equipment & Protection (0)
Search and Rescue (3)

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FREQUENTLY ASKED QUESTIONS

Registering
(Q) How do I register?
(A) To register click on the "register" link found on both the header and footer navigation sections
(Q) I'm under 16 and can't signup?
(A) In accordance with standard law under 16's cannot participate in auctions as they legal binding contracts
Selling
(Q) How do I sell on the Rescue and Recovery Website?
(Q) How can I list an item?
(A) You must first be a registered member.  Once you have registered simply login to your account and click on the "Sell" link.  The first thing to do is select a general category for your item, note that you can choose a more specific category further into the listing process.  You can then enter in your chosen settings and item description
(Q) Can I use HTML when listing an item?
(A) Yes you can, however we recomend you use basic tags as complex HTML descriptions may not display correctly.
(Q) How do you guarantee the quality of products sold on the Rescue and Recovery Network?

(A) Organizations are required to list the condition of the products within the following categories;



  • New: Just like it sounds. A brand-new, unused, unread book or item in perfect condition.

  • Like New: An apparently unread book or unused item in perfect condition. Book dust cover is intact; pages are clean and are not marred by notes or folds of any kind. Suitable for presenting as a gift.

  • Very Good: An item or book that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting. The spine remains undamaged.

  • Good: An item reasonably in good shape. A book copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact (including dust cover, if applicable). The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include "From the library of" labels.

  • Acceptable: An item in acceptable condition and functionable. A readable book. All pages are intact, and the cover is intact (the dust cover may be missing). Pages can include considerable notes--in pen or highlighter--but the notes cannot obscure the text.

  • Unacceptable: An item that is most likely used for parts. Is functionable but will need work to repair. A book that is moldy, badly stained, or unclean copies are not acceptable, nor are copies with missing pages or obscured text. Books that are distributed for promotional use only are prohibited.
(Q) How can I keep track of items I'm selling?
(A) You can keep an eye on everything you are selling by visiting your members area and selecting
the "selling" page.
How to Bid
(Q) How can I place a bid?
(A) To place a bid on an item you must first login to your account.  Once logged in a bidding box will be displayed at bottom of all auction pages.  You can use this box to place you chosen bid
(Q) How can I keep track of items I'm bidding on?
(A) You can keep an eye on everything you are bidding on by visiting your members area and selecting the "bidding" page.
(Q) How do I know if I am outbid on an item?
(A) Our auction system will automatically notify you via email if you are outbid.
   

 

 

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